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SHIPPING AND DELIVERY


NEW ZEALAND.

C4 Coffee use Courier Post to deliver our orders within New Zealand. They deliver to residential and commercial addresses, as well as most rural addresses.

All of our parcels are trackable and you should receive (check your spam box) an automated email with a tracking number once the package is ready for distribution from our warehouse.

Please note packages with a value greater then $50 (excluding shipping), will require a signature. We suggest you get your order delivered to a business address where you are confident someone will be able to sign for it.

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm. If your order is placed on a Friday, all going well it will turn up on the next business day, being Monday, however this does depend on your location.

Please note we have a 20kg (Coffee) maximum for online orders.


INTERNATIONAL.

Currently we send to Australia, USA, Canada and the UK via NZ Post. We have chosen two scales of service, economy which is expected to take - 3 - 10 working days and courier, 2 - 6 working days. The courier service is trackable and a signature is required, so do your best with getting it sent to somewhere where you will be, most likely work!

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm NZST.


Please note we have a 5kg (Coffee) maximum for online orders.

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C4 COFFEE CO.

MON-FRI 8AM-5PM & SAT 9AM-3PM

C4 Coffee HQ

Welcome to the C4 Coffee website. We supply the best blends and single origins to inspire people to join us in the quest for espresso perfection. C4 is a specialist local coffee roasting company. Our focus is on the supply of quality coffee, roasted daily, backed up with awesome service, training and the best equipment. We select, source and serve the highest grade green beans. No compromises. Great care is taken to roast each origin to its optimum to get the best out of each single origin batch or blend. We are happy to show you the roasting process, talk coffee and demonstrate the equipment we sell. We have an unparalleled range of accessories for both domestic and commercial use! Come check us out at 278 Tuam Street, Monday through Friday 8am-5pm & Sat 9am-3pm. Please note that the coffee machine is closed for cleaning from 4.30pm. For our wholesale customers, whether thinking of a change or setting up a new cafe, we can provide assistance. Our invaluable knowledge of the cafe industry and our passion for the very highest of standards and service will help your business life run smoothly. For our home customers we offer a nationwide mail order service by email phone, fax or via this website. If you want to share in our day to day life then follow us on Facebook, or Twitter, but best to jump on Instagram!

Indonesia: Sumatra - Mandheling FTO (Semi Washed)

$11.01

NZ Incl. GST

$9.57

Intl. Price

Fun fact - this Indonesian origin is not grown in Mandheling - no coffee is! Legend has it that the first foreigner to buy coffee from Sumatra made the error, which has since stuck. in truth, it is actually named after the indigenous mandheling people, who produce this coffee.

Sumatra is the second largest island of the Republic of Indonesia. Sumatra Mandheling coffee although relatively rare is grown on the lofty volcanic slopes of Mount Leuser near the port of Padang in the Batak region of west-central Sumatra, at altitudes of 2,500 to 5,000 feet.

Coffee trees were originally brought to Indonesia in the early 19th century by the Dutch who sought to break the world-wide Arabic monopoly on the cultivation of coffee.  Within a few years, Indonesian coffee dominated the world's coffee market. 

The producers use their Fair Trade premiums to purchase agricultural tools, and invest in environmental education and training (erosion, soil conservation and disposal of waste). Programs focusing on women's empowerment are also prevalent, such as supporting women during their pregnancy by purchasing necessary medical tools. They have also made an effort to hire women to do manufacturing work in processing facilities as well as training in financial management.

The natural drying method used in its production results in a very full body with a concentrated flavor, garnished with herbal nuances and a spicy finish. The coffee has a low acidity and a richness that lingers on the back corners on your tongue. Notes of chocolate are evident in the finish.

Mandheling is well bodied with notes of pepper and clove. Slightly earthy/rustic flavours, but it’s mellow and eminently drinkable.

Location: Batak Region of West-Central Sumatra, Aceh

Producers: Farmers of the indigenos Mandheling people

Elevation: 1100 - 1300m

Varietals: Catimor, Typica and Red Leaf Typica

Process: Giling Basah (Semi Washed), Sun Dried

Harvest Period: December to March

Certifications: Fair Trade, Organic

Roast Profile: Medium/Espresso

 

Ideal for all pressurized methods ie Espresso or Stovetop, or for filter methods such as Plunger.

Also suitable for all filter methods; Chemex, V60, Aeropress, Clever, Swiss Gold, Moccamaster, Cold Drip/Brew, if you prefer a darker more full bodied taste.

SHIPPING & DELIVERY+

NEW ZEALAND.
NB: Please be careful to select Rural Delivery if this applies to your shipping address, if you select Urban and you live at a rural address, this may cause a delay in the delivery of your goods.

C4 Coffee use Courier Post to deliver our orders within New Zealand. They deliver to residential and commercial addresses, as well as most rural addresses.

All of our parcels are trackable and you should receive (check your spam box) an automated email with a tracking number once the package is ready for distribution from our warehouse.

Please note packages with a value greater then $50 (excluding shipping), will require a signature. We suggest you get your order delivered to a business address where you are confident someone will be able to sign for it.

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm. If your order is placed on a Friday, all going well it will turn up on the next business day, being Monday, however this does depend on your location.

Please note we have a 20kg (Coffee) maximum for online orders.


INTERNATIONAL.

Currently we send to Australia, USA, Canada and the UK via NZ Post. We have chosen two scales of service, economy which is expected to take - 3 - 10 working days and courier, 2 - 6 working days. The courier service is trackable and a signature is required, so do your best with getting it sent to somewhere where you will be, most likely work!

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm NZST.


Please note we have a 5kg (Coffee) maximum for online orders.

RETURNS+

CUSTOMER SATISFACTION

C4 are passionate about producing the very best roasted coffee and your satisfaction is extremely important to us. We will act in accordance with the NZ Consumer Guarantees Act 1993, and the Fair Trading Act 1986. For non-coffee bean orders then we honor our suppliers Warranties as appropriate. If you have any comments on your purchasing experience please do not hesitate to contact us on info@c4coffee.co.nz


RETURNS, CREDITS, CANCELLATIONS

For returns and credits, C4 will need to be notified within two days of receipt of delivery for the claim to be considered. Claims outside this time frame may not be accepted. We do not accept returns for a change of mind, and once processed and dispatched you are unable to cancel your order. If successful, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


REFUNDS

Should your coffee reach you in a less than satisfactory state then please contact us immediately with details of your issue and we will replace the coffee as soon as is possible. Please note that we prefer to sell whole beans as coffee starts to degrade in quality from the moment it is ground. We also recommend you buy little and often for the best possible taste. Should any product you purchase be faulty or have any defect please contact us immediately and we will take steps to resolve your issue as appropriate.

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