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SHIPPING AND DELIVERY


NEW ZEALAND.

C4 Coffee use Courier Post to deliver our orders within New Zealand. They deliver to residential and commercial addresses, as well as most rural addresses.

All of our parcels are trackable and you should receive (check your spam box) an automated email with a tracking number once the package is ready for distribution from our warehouse.

Please note packages with a value greater then $50 (excluding shipping), will require a signature. We suggest you get your order delivered to a business address where you are confident someone will be able to sign for it.

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm. If your order is placed on a Friday, all going well it will turn up on the next business day, being Monday, however this does depend on your location.

Please note we have a 20kg (Coffee) maximum for online orders.


INTERNATIONAL.

Currently we send to Australia, USA, Canada and the UK via NZ Post. We have chosen two scales of service, economy which is expected to take - 3 - 10 working days and courier, 2 - 6 working days. The courier service is trackable and a signature is required, so do your best with getting it sent to somewhere where you will be, most likely work!

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm NZST.


Please note we have a 5kg (Coffee) maximum for online orders.

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C4 COFFEE CO.

MON-FRI 8AM-5PM & SAT 9AM-3PM

C4 Coffee HQ

Welcome to the C4 Coffee website. We supply the best blends and single origins to inspire people to join us in the quest for espresso perfection. C4 is a specialist local coffee roasting company. Our focus is on the supply of quality coffee, roasted daily, backed up with awesome service, training and the best equipment. We select, source and serve the highest grade green beans. No compromises. Great care is taken to roast each origin to its optimum to get the best out of each single origin batch or blend. We are happy to show you the roasting process, talk coffee and demonstrate the equipment we sell. We have an unparalleled range of accessories for both domestic and commercial use! Come check us out at 278 Tuam Street, Monday through Friday 8am-5pm & Sat 9am-3pm. Please note that the coffee machine is closed for cleaning from 4.30pm. For our wholesale customers, whether thinking of a change or setting up a new cafe, we can provide assistance. Our invaluable knowledge of the cafe industry and our passion for the very highest of standards and service will help your business life run smoothly. For our home customers we offer a nationwide mail order service by email phone, fax or via this website. If you want to share in our day to day life then follow us on Facebook, or Twitter, but best to jump on Instagram!

Guatemala: Guaya'b FTO (Washed) - Light/Filter Roast

$11.01

NZ Incl. GST

$9.57

Intl. Price

Guaya'b Asociacion Civil is a coffee cooperative located in the Sierra de los Cuchumatanes region near Huehuetenango, in north-western Guatemala. Formally established in 1998, Guaya'b began selling to the Fair Trade market in 2000.  The sales made by Guaya'b have brought stability to the cooperative and have enabled its members to have better livelihoods and quality of life.

The association represents 477 coffee and honey producers, 299 of these producers are listed as coffee growers and 178 as honey producers, although in practice some members have both honey and coffee. Most of the members are Popti' Maya, and the group's name means "mutual benefit" in their language.

Among the services Guaya'b offers to its members are a low interest loan service (farmers typically are left without sufficient cash in the months prior to harvest to pay for essentials, and may not be able to find casual work in this period either), and services for local women such as nutritional advice and work and business training (making honey-processing equipment and running a honey store in Jacaltenango).

Technical assistance aimed at improving the quality of honey and coffee production is central to Guaya'b's work. The co-operative provides an at-cost supply of certified coffee seedlings to its members. 

A revolving credit fund supports members' efforts to renovate their coffee farms.

Construction of its own wet processing mill on the outskirts of Jacaltenango has created an opportunity for many coffee-producing members of Guaya'b to process their coffee from cherry stage to dried coffee parchment much more cheaply (at about 25% of the previous cost), and more quickly, than they previously could. It is also expected that by using the wet mill farmers can produce a more consistent, higher quality coffee than they can in their own backyards.

With the Fair Trade pricing, Guaya'b farmers have increased their own earnings and reinvested a portion of their profits into the community. As a result, the region’s economy is more stable and the rate of migration has decreased.

The photo's shown on the left are from a Guaya'b visit that C4 made while visiting co ops in guatemala recently.

Guaya'b is beautifully clean and sweet offering sweet citrus aromas, flavours of peach tea with a hint of caramel, a medium acidity, clean body, and a lingering finish.

-Region: Sierra de los Cuchumatanes, Huehuetenango,

-Altitude: 1600-1800m

-Varietals: Typica, Bourbon, Caturra, Catuai

-Harvest Period: December to March

-Process: Washed

-Certifications: Fair Trade, Organic

-Roast Profile: Light/Filter.

Suitable for all filter methods; Chemex, V60, Aeropress, Clever, Swiss Gold, Moccamaster, Cold Drip/Brew.

***Not ideal for espresso.

SHIPPING & DELIVERY+

NEW ZEALAND.
NB: Please be careful to select Rural Delivery if this applies to your shipping address, if you select Urban and you live at a rural address, this may cause a delay in the delivery of your goods.

C4 Coffee use Courier Post to deliver our orders within New Zealand. They deliver to residential and commercial addresses, as well as most rural addresses.

All of our parcels are trackable and you should receive (check your spam box) an automated email with a tracking number once the package is ready for distribution from our warehouse.

Please note packages with a value greater then $50 (excluding shipping), will require a signature. We suggest you get your order delivered to a business address where you are confident someone will be able to sign for it.

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm. If your order is placed on a Friday, all going well it will turn up on the next business day, being Monday, however this does depend on your location.

Please note we have a 20kg (Coffee) maximum for online orders.


INTERNATIONAL.

Currently we send to Australia, USA, Canada and the UK via NZ Post. We have chosen two scales of service, economy which is expected to take - 3 - 10 working days and courier, 2 - 6 working days. The courier service is trackable and a signature is required, so do your best with getting it sent to somewhere where you will be, most likely work!

We ship daily, Monday through Friday and most orders are shipped the same day if we receive your order by 12pm NZST.


Please note we have a 5kg (Coffee) maximum for online orders.

RETURNS+

CUSTOMER SATISFACTION

C4 are passionate about producing the very best roasted coffee and your satisfaction is extremely important to us. We will act in accordance with the NZ Consumer Guarantees Act 1993, and the Fair Trading Act 1986. For non-coffee bean orders then we honor our suppliers Warranties as appropriate. If you have any comments on your purchasing experience please do not hesitate to contact us on info@c4coffee.co.nz


RETURNS, CREDITS, CANCELLATIONS

For returns and credits, C4 will need to be notified within two days of receipt of delivery for the claim to be considered. Claims outside this time frame may not be accepted. We do not accept returns for a change of mind, and once processed and dispatched you are unable to cancel your order. If successful, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


REFUNDS

Should your coffee reach you in a less than satisfactory state then please contact us immediately with details of your issue and we will replace the coffee as soon as is possible. Please note that we prefer to sell whole beans as coffee starts to degrade in quality from the moment it is ground. We also recommend you buy little and often for the best possible taste. Should any product you purchase be faulty or have any defect please contact us immediately and we will take steps to resolve your issue as appropriate.

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